Case Study – My City Pod
Posted by admin on June 30, 2020 · Case Studies
MyCityPod is an online marketplace for arranging or offering temporary accommodation, primarily homestays.
After operating short term rentals on master leases for 10 years, they decided they wanted to offer their guests more accommodation options. They decided to partner up with other smaller serviced accommodation providers in key locations.
After doing some research, they came across an ebook from Sharetribe about running marketplaces, and it quickly became apparent to them that they needed a way to protect hosts from potential property damage AND to also attract more guests by waiving damage deposits. The e-book had a list of companies that provided guarantees and insurance for marketplaces, GUARDHOG was one of them and much to their relief, GUARDHOG was based in the UK.
After enquiring about SUPERHOG, they decided that our product was the best one for them, given the level of cover they got, plus the flexibility on implementing this service to their hosts. The result of this was that we had created peace of mind, not only for themselves as a marketplace but for their hosts as well.
In business, you have to be able to offer something unique, and if you can’t differentiate yourself, then you must aim to do better, and that’s what they have accomplished with the help of SUPERHOG. All the hosts they have on board have commented on how MyCityPod as a brand demonstrates that they care for their hosts by having this solution and not charging extra for it.
Moving forward, they believe SUPERHOG’s guarantee will enable their short term accommodation marketplace to have increased margins due to removing that barrier of paying damage deposit costs.