Airbnb Host Guarantee: What Are Its Limitations?
One of the big questions we get asked when speaking to Airbnb hosts is “But won’t the Airbnb Guarantee cover me for that?” It’s a gray area and, unfortunately, the answer is often “no”. The Airbnb Host Guarantee is not an insurance product, and to Airbnb’s credit, they do state that fairly clearly on the […]
The Ultimate Guide to Short-Term Rental Insurance and Damage Protection
Here is the ultimate guide on short-term rental insurance and how to protect your vacation rentals, as well as your company’s reputation, with damage protection solutions and best practices from Know Your Guest by Superhog.
Google Vacation Rentals: How to Get More Bookings
Google is the first place guests go to find a vacation rental. No wonder why Google has integrated vacation rentals into its search function for travel, alongside Google Flights and Google Hotels. Google Vacation Rentals offers an incredible chance to capitalize on commission-free direct bookings and drive traffic to your website, increasing your exposure to […]
How to Catch the Invisible Stealing Hand of Chargebacks
A guest has left your property after a good vacation. Now, you are preparing it for the next reservation. Suddenly, you get a notification from your phone. You think: “Great! That guest who left 2 days ago must have left a review!” Instead of feeling proud from a 5-star review, you find out the guest […]
Does Airbnb do Background Checks on Guests?
Around 554.5 million tourists visited Booking in September 2023 making it the most visited travel website in the world. Airbnb and Tripadvisor followed with 89 million and 156 million respectively (report). But how many of these guests were screened? Does Airbnb do background checks at all? Keep reading and learn about everything worth knowing about […]
10 Vacation Rentals Event in 2024 You Can’t Miss
An overview of the short-term rental industry’s recognised events, conferences and tradeshows of 2023, who they are for, what they are about and how to get tickets, so you don’t miss out.
What is guest screening?
Know Your Guest by Superhog provides intelligent vacation rental guest screening with damage protection, but what exactly is guest screening? Guest screening is the process of proactively assessing the risk posed by each guest, through legal, non-discriminatory, and detailed checks. In the past, this was a heavily manual task, which involved a lot of time […]
10 short-term rental influencers to follow for Airbnb success
Harness your industry knowledge with the help of short-term rental influencers from across the globe and various social media platforms, including LinkedIn, Instagram, YouTube and TikTok. We’ve put together a list of 10 expert short-term rental influencers you should follow to help take your business to the next level.
15 Things to Include in Your Vacation Rental Brand Strategy
Elevate your vacation rental brand strategy by establishing a clear vision for your short-term rental business and build trust and loyalty with your guests. Check out our 15 ideas, including expert tips, marketing initiatives and even how you can use Airbnb to your advantage.
10 Host Tips to Consider When Renting Your House on Airbnb
Make hosting easier with the right technology, knowledge and industry insights. We’ve put together 10 host tips to consider when renting your home on Airbnb, including providing the safety and security for a successful short-term rental business and setting the right goals and expectations to help keep you on the right track.
