Top 10 Guest Damages in 2024 from a Resolutions Advisor
Your priority is giving guests the most enjoyable stay possible. But what happens when they break your rules? The Superhog vacation rental dispute resolution team has processed 977 reports over the past year. Incidents range from mundane incidents like stained linens and lost keys to major destruction caused by parties and reckless driving. In this […]
How to Prevent Guest Damage in Vacation Rentals? Use this Strategy
In the short-term rental industry, damages caused by guests can be one of the biggest challenges for property managers. Guest damage can cost hundreds, even thousands, to fix – you can even face long-term profit loss. We spoke to Daniel Tocora, Owner, and Rolando Mota, Owner Success Manager from AZ Getaway, who manage 80+ premium […]
Who does the best guest screening: Airbnb, Vrbo, or Booking?
Listing on major OTAs will boost your bookings and income. But, these channels also present a security risk for property managers. The screening processes of Airbnb, Vrbo, and Booking.com are far from adequate and property managers can be vulnerable to damage, fraud, and complaints from neighbours. In this article, we’ll explain the screening policies of […]
‘From 50 to 1,250 properties in a year’ by Humphrey Bowles
Before steering the helm at Superhog, Humphrey Bowles achieved the kind of growth most property managers can only dream of – 2,400% growth in 12 months! In the first of a series of posts, he unveils how he achieved such phenomenal success back in 2010 and why he believes it is very possible to replicate […]
Does Booking.com Do Background Checks on Guests?
Booking.com has more than 29 million total reported listings worldwide (source). And 6.6 million of those are vacation rental homes and apartments. As of September 2023, it was the most-visited travel and tourism site in the world (report). Getting your properties on Booking.com is one of the best ways to increase bookings. With so many […]
Short-term rental guest screening for multi-properties
How do you ensure a robust short-term rental guest screening for multi-properties? Learn about best practices of protecting your business against fraud.
Superhog Secures £5.5M to Revolutionise Security in STR
Superhog has raised £5.5 million during a Series A fundraiser led by 6 Degrees Capital and Hambro Perks. Being a truly global company, Superhog works with 800+ property managers around the world. The funds we’ve recently raised will allow us to create a truly frictionless risk management experience for property managers and guests. What’s next […]