Airbnb Host Guarantee: What Are Its Limitations?
One of the big questions we get asked when speaking to Airbnb hosts is “But won’t the Airbnb Guarantee cover me for that?” It’s a gray area and, unfortunately, the answer is often “no”. The Airbnb Host Guarantee is not an insurance product, and to Airbnb’s credit, they do state that fairly clearly on the […]
The Ultimate Guide to Short-Term Rental Insurance and Damage Protection
Here is the ultimate guide on short-term rental insurance and how to protect your vacation rentals, as well as your company’s reputation, with damage protection solutions and best practices from Know Your Guest by Superhog.
How Damage Waiver Fee Helps You Never Run Out Of Money
Professionalising your short-term rental can be overwhelming. As a property manager, understanding and comparing the difference between damage waivers and deposits can help you improve your guest experience and reduce risky reservations, while streamlining your business.
Google Vacation Rentals: How to Get More Bookings
Google is the first place guests go to find a vacation rental. No wonder why Google has integrated vacation rentals into its search function for travel, alongside Google Flights and Google Hotels. Google Vacation Rentals offers an incredible chance to capitalize on commission-free direct bookings and drive traffic to your website, increasing your exposure to […]
How to Catch the Invisible Stealing Hand of Chargebacks
A guest has left your property after a good vacation. Now, you are preparing it for the next reservation. Suddenly, you get a notification from your phone. You think: “Great! That guest who left 2 days ago must have left a review!” Instead of feeling proud from a 5-star review, you find out the guest […]
Avoid Vacation Rental Scams: 8 Red Flags and What to Do
As reported by the FBI, over 11,500 individuals fell victim to online property or rental scams in 2021, with total losses exceeding $350 million. Vacation rental scams and chargebacks can be disastrous for you as a property manager or host, likely leaving you out of pocket or with costly damage to your listing. Sometimes, your […]
Short-term rental guest screening for multi-properties
How do you ensure a robust short-term rental guest screening for multi-properties? Learn about best practices of protecting your business against fraud.
What is guest screening?
Know Your Guest by Superhog provides intelligent vacation rental guest screening with damage protection, but what exactly is guest screening? Guest screening is the process of proactively assessing the risk posed by each guest, through legal, non-discriminatory, and detailed checks. In the past, this was a heavily manual task, which involved a lot of time […]
10 short-term rental influencers to follow for Airbnb success
Harness your industry knowledge with the help of short-term rental influencers from across the globe and various social media platforms, including LinkedIn, Instagram, YouTube and TikTok. We’ve put together a list of 10 expert short-term rental influencers you should follow to help take your business to the next level.
15 Things to Include in Your Vacation Rental Brand Strategy
Elevate your vacation rental brand strategy by establishing a clear vision for your short-term rental business and build trust and loyalty with your guests. Check out our 15 ideas, including expert tips, marketing initiatives and even how you can use Airbnb to your advantage.
