How to Catch an Invisible Stealing Hand of Chargebacks

A guest has left your property after a good vacation. Now, you are preparing it for the next reservation. Suddenly, you get a notification from your phone. You think: “Great! That guest who left 2 days ago must have left a review!”  Instead of feeling proud from a 5-star review, you find out the guest […]

Avoid Vacation Rental Scams: 8 Red Flags and How to Outmanoeuvre Them

As reported by the FBI, over 11,500 individuals fell victim to online property or rental scams in 2021, with total losses exceeding $350 million. Vacation rental scams and chargebacks can be disastrous for you as a property manager or host, likely leaving you out of pocket or with costly damage to your listing. Sometimes, your […]

What is guest screening?

Know Your Guest by Superhog provides intelligent vacation rental guest screening with damage protection, but what exactly is guest screening? Guest screening is the process of proactively assessing the risk posed by each guest, through legal, non-discriminatory, and detailed checks. In the past, this was a heavily manual task, which involved a lot of time […]

10 short-term rental influencers to follow for Airbnb success

Harness your industry knowledge with the help of short-term rental influencers from across the globe and various social media platforms, including LinkedIn, Instagram, YouTube and TikTok. We’ve put together a list of 10 expert short-term rental influencers you should follow to help take your business to the next level.

15 Things to Include in Your Vacation Rental Brand Strategy

Elevate your vacation rental brand strategy by establishing a clear vision for your short-term rental business and build trust and loyalty with your guests. Check out our 15 ideas, including expert tips, marketing initiatives and even how you can use Airbnb to your advantage.

Debunking Direct Booking Myths to Elevate Your STR Independence

Explore how to build independence as a short-term rental host by unravelling the truths about many direct booking misconceptions that could be holding your business back from success in our latest roundtable with 6 industry experts. Including appearances from Boostly, Hospitable, StayFi, Bookster, The Book Direct Show and an Airbnb Coach.

Expert Tips on Fostering Guest Loyalty to Maximise Repeat and Direct Bookings

Know Your Guest interviewed 6 industry experts to highlight the importance of direct bookings and all the ways you can foster guest loyalty and captivate your guests for endless return visits. Our inside look at how to attract repeat guests is loaded with industry tips and tricks to help maximise your direct bookings, deliver exceptional guest experiences and build your strategies for success.

How to Market Your Short-Term Rental Business on Instagram

If you’re struggling to get to grips with your vacation rental marketing strategy and feel something is missing, Instagram could be your missing puzzle piece. With these valuable tips and tricks provided by The Short-Term Rental Hotelier, you can master your Instagram vacation rental marketing strategy and grow your business. The podcast episode is also available now.

10 Direct Booking Secrets OTAs Don’t Want You to Know

10 Direct booking secrets OTAs don't want you to know

watch our pre-recorded webinar with industry experts to learn how to target your audience, enhance your brand presence, leverage email marketing, drive website traffic, and more through direct booking strategy. Don’t miss out on the opportunity to take your vacation rental business to the next level. Unlock the OTA secrets now!